Business Events

Alan Arcand CM&E Economic Outlook Presentation (Virtual)

Alan ArcandAlan Arcand, Chief Economist at the Canadian Manufacturers & Exporters (CME) & Canadian Manufacturing Coalition (CMC) – which the CHHMA is a part of, spoke to CHHMA members on Tuesday, June 16 via Zoom and provided an economic review of the impact COVID-19 has had on the Canadian economy and manufacturing industry and the outlook moving forward. 

Mr. Arcand discussed how this pandemic-led recession is unique from any another economic downturn Canada or the World has seen before and pointed out how different parts of the economy have been impacted.  Alan touched upon the unprecedented government response measures which have helped to stabilize the economy and prevent the situation from even being worse.  

Alan reviewed some feedback from a survey that CM&E conducted with manufacturers recently on how COVID-19 has impacted their businesses and their views for recovery in the months ahead.  He then presented some key Canadian economic data showing the negative impact the pandemic and shutdown measures have had as well as economic forecasts looking ahead for some of the main global economies as well as Canada overall and provincially.  Risk factors for the forecasts were mentioned in addition to some thoughts on post-COVID impacts that might persist.  Finally, Mr. Arcand answered a number of questions on a variety of topics from the audience.

We would like to thank Alan once again for his insightful presentation and for taking the time to speak to our members.  We look forward to hearing from him again and our continuing co-operation with the CM&E/CMC.  

   

Doug Anderson Peavey Industries Presentation (Virtual)

On June 9, 2020, CHHMA members had an opportunity to hear from Doug Anderson, President & CEO of Peavey Industries LP as he gave an update on the company’s recent acquisitions and plans for the future from his office in Red Deer, Alberta via Zoom to a sold-out audience of over 100 registrants. 

Mr. Anderson provided a recap of the company’s history from its foundation in 1967 to its recent acquisition of the Ace Canada banner from Lowe’s Canada earlier this year.  He reviewed their network of 239 corporate and dealer stores that operate across the country under their 4 banners – Peavey Mart, TSC Stores, Main Street Hardware and now ACE as well as their buying group affiliations with MID-STATES and the Octo Group.      

Doug spoke about the new broad-based ownership structure that was introduced in 2016 that allowed employees to buy into ownership as well as the core values “fabric” that the organization operates under.  He also provided a recap of the TSC Stores acquisition-merger and the national pricing/product/merchandising/promotional/e-commerce plans moving forward.  Doug next described how the Ace Canada acquisition came about and how it is a good fit for their organization and the value proposition they can offer dealers.   

Finally, Doug’s presentation touched upon opportunities for suppliers in doing business with Peavey and revealed some interesting insights from operating during COVID-19.  He then answered a few questions from the audience.  

We would like to thank Mr. Anderson for his excellent presentation and for taking the time to talk to our members and the vendor community and for providing some valuable insight into their plans for the near future and how the Ace Canada business will fit in.   

CHHMA Presents Future Name and Direction at 51st Annual General Meeting

The 51st CHHMA Annual General Meeting was held online for the first time ever this past Tuesday, June 2nd, via Zoom.  Participating members first heard from CHHMA Chairman Peter Laing (Recochem) who welcomed everyone and called the meeting to order while then handling some of the AGM procedures and motion votes.  He indicated that the 2020 Nominating Committee felt in best to keep the Board of Directors in place as is, due to the COVID-19 situation, and not fill an open position at this time.  Next CHHMA Treasurer Steve Barker (IPEX) and Director/Finance Committee member André Hudon (Innovak Group) reviewed the 2019 financials, key objectives and challenges facing the Association.  Although, the CHHMA has experienced losses over the past several years, the association remains a very healthy organization with a solid balance sheet.  Nevertheless, the association wants to improve the annual financial results moving forward. 

Part of the plans to improve results and grow the association in the future involves a rebranding of the organization to be more inclusive and appealing to even more companies who provide household-related products and services in the Canadian marketplace.  Director/Chair of the Rebranding Committee Gerry Lubanszky (Garant) summarized the reasons for refocusing and the new direction that the association would like to take including a new proposed name/URL and tag line:  Canadian Household Products Trade Association (CHPTA.ca), Market Intelligence – Sales Reach – Professional Development. There is still be lots of work to be done before implementing the new strategy fully but the work is commencing and the association is looking for more members to participate in the process, so please reach out to CHHMA staff if you would like to join the Committee.      

CHHMA President Sam Moncada then discussed some of the newer programs that the association has in place to help members save money and/or grow their sales.  Sam also talked about some of the upcoming events such as the June 9 webinar presentation by Doug Anderson of Peavey, and the Economic Outlook by the CM&E’s Alan Arcand that will take place on June 16. Chairman Peter Laing then closed the AGM.  We would like to thank all the members who took the time to participate in the AGM and to those who serve on our board and various committees. 

Back to Business: Preparing to Re-Open in a COVID-19 World Webinar

CHHMA and COPA held our second webinar with HR company Peninsula on May 22nd for members which addressed important aspects related to businesses reopening during this period of COVID-19.  

Once again, handling the main presentation was Ryan Wozniak, Senior Vice President of Operations & Legal for Peninsula Canada.  Prior to joining Peninsula in 2018, Ryan practiced employment law and commercial litigation for 12 years in Toronto. Ryan has acted in a wide variety of commercial and employment-related matters before all levels of court throughout Canada, including the Ontario Superior Court of Justice, the Court of Appeal for Ontario, the Supreme Court of Canada, the Federal Court of Appeal, the Tax Court of Canada, the Ontario Labour Relations Board, the Supreme Court of British Columbia, the Human Rights Tribunal of Ontario, the Canadian Human Rights Commission and private arbitrators.

During the webinar, Ryan first touched upon the need for companies to update their written policies and procedures for operating in the “new normal” before re-opening and re-calling employees.  Then he talked about key issues to consider if you plan to hire new employees when re-opening operations as well as the legalities involved with temporary layoffs in Ontario and the need to develop a plan and actual steps for recalling employees.  How do you go about reintroducing more workers to your offices, plant floors and warehouses while maintaining safe and healthy working conditions (what are the OHS considerations you need to have in place?) How do you deal with employees who continue to work remotely from home?  – good communication is key.  Ryan also addressed the difficult decisions of dismissal instead of recall as well as refusal to return to work possibilities and what is involved in dealing with those situations properly.  Finally, Ryan took a number of questions from attendees.  

We would like to thank Ryan and Peninsula for taking the time to talk to our members on these important issues as well as remind members that they will be provided with a 1 hour phone call to discuss any issues with Peninsula direct (no cost, no obligation). You can discuss their packages available at that time should you be interested in utilizing their services.  Please follow-up with Nicole Gamble at ngamble@chhma.ca or 416-282-0022 ext. 225.

About Peninsula
Peninsula’s team of expert advisors can help you reclaim your time, by focusing on the areas that pull away business owners’ attention, such as HR, health and safety and employee management. Their services include, but are not limited to:

  • Contract & documentation creation/revision
  • Unlimited 24-hour HR advice
  • Healthy & safety systems
  • And so much more!

Emergency Business Continuity Planning – Post COVID-19 Webinar

Never in our wildest dreams would we have believed that we would be affected by such a catastrophic event that has had such a significant impact on the global, national and local economies. Many of us believed that planning for things that “might” never happen was a difficult priority to set when other day-to-day challenges are increasingly demanding. 

As we resume business within the “new normal” model, we need to understand, as employers, the process for returning and integrating our workforce into this “new normal” environment; our legal obligations for supporting our workforce during this process; and what we need to do moving forward in support of this “new normal” environment.

On May 14, the CHHMA held another free HR webinar for our members that helped participants gain a better understanding of the legislative framework that drives the “due diligence” obligations requiring organizations to have in place in support of employees as we re-open our businesses; the 4 phases of a Business Continuity Plan (BCP) framework;  as well as resources that are required for the development of an effective workforce transition and transformation plan for our workplaces.

The excellent presentation by Viki Scott, President & Principal Consultant for Scott & Associates Inc. took the participants through the 4 phases of a BCP including – Prevention, Preparation, Response & Recovery and touched upon the pieces of legislation that are involved:

  • Emergency Management and Civil Protections Act (now extended to June 21)
  • Occupational Health & Safety Act
  • Workplace Safety & Insurance Act
  • Employment Standards Act
  • Labour Relations Act

Even though the presentation addressed Ontario legislation, the other provinces have similar types of requirements. Ms. Scott pointed out the fact that the COVID-19 situation is very much a mental health crisis.  Lots of people are scared and stressed and have concerns about returning to workplace settings.  In addition, health & safety is very much the #1 concern of governments right now so companies need to be on top of their requirements for employees and workplaces and keep compliant.  The situation is going to require a new type of leadership approach to help and support employees as they return to the workplace and make plans for a likely second COVID-19 wave later in the year.  

We would like to thank Viki for her presentation and taking the time to answer a number of questions afterwards.  We look forward to having Viki speak again to our members in the future.    

Contact Information:
Viki Scott
President and Principal Consultant
Scott & Associates Inc.
Email: viki.scott@scottandassociatesinc.com
Tel: (416)756-4785

COVID-19 Crisis Management in Your Workplace Webinar

The CHHMA held a webinar last Friday, May 1st for members with a presentation by the HR, health and safety and employee management company Peninsula Canada.  The webinar topic was “COVID-19 Crisis Management in Your Workplace” and it provided some guidance and food for thought for companies on managing the COVID-19 crisis in both the short-run and long-term.

Handling the main presentation was Ryan Wozniak, Senior Vice President of Operations & Legal for Peninsula Canada.  Prior to joining Peninsula in 2018, Ryan practiced employment law and commercial litigation for 12 years in Toronto. Ryan has acted in a wide variety of commercial and employment-related matters before all levels of court throughout Canada, including the Ontario Superior Court of Justice, the Court of Appeal for Ontario, the Supreme Court of Canada, the Federal Court of Appeal, the Tax Court of Canada, the Ontario Labour Relations Board, the Supreme Court of British Columbia, the Human Rights Tribunal of Ontario, the Canadian Human Rights Commission and private arbitrators. 

The 4 major topics covered during the 45 minute webinar were layoffs, remote working, government support programs (mainly CERB, CEWS & CEBA) and preparing for recovery-managing out of the crisis. If you would like a link to a recording of the webinar, please contact Nicole Gamble at the CHHMA (her contact info is at the end of the article).

We would like to thank Ryan and Peninsula for their expertise and time in talking to our members.  

Peninsula’s team of expert advisors can help you reclaim your time, by focusing on the areas that pull away business owners’ attention, such as HR, health and safety and employee management. Their services include, but are not limited to:

  • Contract & documentation creation/revision
  • Unlimited 24-hour HR advice
  • Healthy & safety systems
  • And so much more!

If you are interested in Peninsula’s services, CHHMA members will be provided with a 1 hour phone call to discuss any issues with Peninsula direct (no cost, no obligation). You can discuss their packages available at that time should you be interested in utilizing their services.  Please follow-up with Nicole Gamble at ngamble@chhma.ca or 416-282-0022 ext. 225.

What You Need to Know About Today’s Distribution & the Amazon Effect Seminar

Close to 30 CHHMA & COPA members attended a thought-provoking and insightful seminar at the CHHMA office on March 3rdto hear about how today’s supply chain and distribution industry is changing and what product suppliers can expect for the future.

The speaker was Paul Publow, President of Logistics Solutions & Services Inc. (LSS), who has over 45 years experience in the distribution and supply chain industry, and for the past 26 years, has been providing ongoing supply chain consulting services to members of both associations and others.   

During the seminar, attendees learned about the perfect storm of factors contributing to higher shipping costs including the economy, industry consolidation, new government regulations as well as the “Amazon Effect” of more direct to consumer shipping requirements.  Importantly, Mr. Publow provided some tips on how companies can try to minimize the impact of these rising costs and how they can compete and/or do business with Amazon.  

The main takeaway from the discussion is that companies should not become complacent and think that what might be working today is going to work in the future.  They should be reviewing their current distribution and supply chain approaches and exploring alternatives to ensure that they can maintain a profitable way of meeting today’s and tomorrow’s customers’ expectations or Amazon is going to eat your lunch!   

Contact Info:
If you would like to contact Mr. Publow, he can be reached at pfpublow@LSSaves.com or 647-290-0547. 
LSS will conduct for CHHMA members, a no-cost evaluation of your company’s current supply chain programs.

Marketing Seminar & Golf Day

Jane-Michèle ClarkCHHMA & COPA members attended a seminar on September 10, 2019 at the CHSI Corporate Event Centre in Mississauga.

“What is Customer Centricity and How Can it Drive Sales?” was presented by Jane-Michèle Clark, Professor & Program Director at the Schulich School of Business Executive Education Centre.

Jane-Michèle first discussed how today’s consumer has changed from years past and the “Customer Service Quality Gap” that can exist. She explained how Customer Relationship Management (CRM) systems can be helpful within companies but most fail to put the customer at the center. The presentation also included discussion on ‘customer touch points’ and the different ways you can connect with customers/consumers.

Later in the afternoon several groups of CHHMA & COPA members enjoyed lunch and some team-building during a friendly round of golf on the scenic Royal Woodbine Golf Club near the airport.

Pam O'Rourke The Home Depot Breakfast Presentation

Pam O’RourkeThe latest CHHMA Breakfast Presentation was held on May 3, 2019 at the Corporate Event Centre at CHSI in Mississauga. Pam O’Rourke, Vice President, Merchandising, The Home Depot Canada was the presenter. A number of Pam’s management team also joined her on the day. Members were treated to an excellent presentation as Pam shared how the Home Depot continues to evolve and highlighted the retailer’s plan for a “One Home Depot” experience for today’s ever-demanding consumers.

Following the PowerPoint presentation, Shelly Mlynarczyk, from Henkel Canada, conducted a fireside chat with Pam asking her some questions based upon input from CHHMA members prior to the event. This discussion addressed where Home Depot Canada sees their growth coming from over the next few years, their online/e-commerce plans, and how new vendors should approach doing business with the company. Pam also took additional questions from the audience.

Industry Hall of Fame Induction Ceremony

Hall of Fame displayThe Canadian Hardware & Housewares Industry Hall of Fame was established in 1984 to recognize the achievements of our industry’s leaders and pioneers. 

In this, the 35th year, the CHHMA is honoured to continue to serve as the custodian of the Canadian Hardware & Housewares Industry Hall of Fame.

On April 2, 2019, during a luncheon held in conjunction with the CHHMA Spring Conference, three more worthy individuals were inducted into the Hall of Fame:

  • Terry Davis, Retired President & CEO, Home Hardware Stores Limited
  • Solly Feldman, Founder & Chairman, Accent-Fairchild Group
  • Dennis Nykoliation, Retired President of Black & Decker Canada, Cambridge Towel Corporation ,CanWel Building Products & GSW Building Products
CHHMA Spring Conference 2019

2019 Spring ConferneceCHHMA Spring Conference 2019 held on April 2, 2019 at the Mississauga Convention Centre. The theme of the conference was”The Fourth Industrial Revolution”.

Speakers included:
Brian DePratto – senior economist from the TD Bank. Brian discussed what is happening in the global economy as well as the TD’s key forecasts and risk factors moving forward.

Janice Stein, Professor at the Munk School of Global Affairs & Public Policy, University of Toronto, provided an insightful look into the shifting power taking place globally and the new technological innovations that are coming and.

Joe Bowen, provided some comic relief and interesting insight into the world of sports broadcasting and what it takes for teams and organizations to be successful.

Julien Smith, a best selling author and CEO of Breather, an on-demand, flexible office space company, shared his views on what it takes for companies to be successful in today’s and tomorrow’s business world.

Successful Product Development Seminar

Gerry Lubanszky SeminarAs part of the CHHMA partnership with the Schulich Executive Education Centre (SEEC), CHHMA members attended a seminar on February 20, 2019 at a SEEC facility in downtown Toronto.

The speaker was Gerry Lubanszky, a SEEC instructor and President of GOTO Market Solutions Ltd. helping companies develop new product and new business strategies. He has over 30 years’ experience in sales & marketing in the consumer packaged and durable goods industry, most recently with Garant GP, Canada’s largest and most innovative manufacturer of lawn & garden, maintenance & construction tools, as vice-president of sales and business development. Gerry is recognized as an industry leader in business development and is a director at the CHHMA.

The seminar topic was “The Three Most Important Factors for Successful Product Development,” and it set out to highlight key factors that can mean the difference between prospering or failing when developing new products and services.

SEEC York Logo

 

Presentation on the Status of Ecommerce in Canada

Jack O’Leary presentingA CHHMA-COPA joint event held on February 12, 2019 at the Corporate Event Centre at CHSI in Mississauga.

The presenter was Jack O’Leary, a senior analyst out of Boston with Edge by Ascential (formerly PlanetRetail RNG). An organization that the association has partnered with to conduct a number of seminars/webinars and provide reports for our members on a number of retail, Ecommerce topics.

Mr. O’Leary spoke about the key drivers impacting Ecommerce in general and then focused in on Canada highlighting the unique dynamics and external factors in play in our country. The presentation also touched upon what stores in the future will be involved in, key risks and competitive threats for the Canadian marketplace that vendors/retailers should be on the look for, the cross-border online shopping issue and opportunity, insights on how do to business with Amazon and some winning Ecommerce strategies for vendors.

Lean Supply Chain Seminar

Mark ThomasCHHMA’s 2019 event program started off on January 14 with an excellent presentation on Supply Chain Logistics by Mark Thomas, preogram director of the Schulich Executive Education Centre (SEEC)’s supply chain programs.

The event was held at the CHSI facility in Mississauga and is part of CHHMA’s continuing partnership with York University’s SEEC program to conduct seminar/webinar events for our members from SEEC instructors throughout the year.

Mr. Thomas’s presentation gave attendees a look into the “big-picture” mindset of leading practices that can be applied to your company to eliminate waste and grow profits. As the internet and other technologies continue to revolutionize supply chain operations, businesses need to harness a new technology-enabled, integrated supply chain operations plan or risk falling behind.

Data Security & Privacy Seminar

Data Security EventCHHMA and COPA held a seminar on November 5, 2018 which covered the topic of cybersecurity from the perspective of data security and privacy.

The presenter was Catherine Gill, a senior account manager within our industry who is also completing her Masters in Communications Management degree at McMaster/Syracuse University and is doing her Masters thesis on data security and privacy.

Topics included:

  • Recent major cyber breaches
  • The new federal legislation (PIEDA – the Personal Information and Electronic Documents Act)
  • Trust and transparency/human rights privacy concerns 

Social Events

Industry Cocktail 2019 at the Casino de Montreal

On the evening of November 27th, individuals from the hardware & housewares industry gathered at the CHHMA Industry Cocktail reception at the Dame de Coeur bar at the Casino de Montreal.

This traditional year-end event provides a fun and casual atmosphere for vendors and retailers alike to enjoy friendly conversation while enjoying tasty food and drinks.  Retailers in attendance this year included BMR, Kent Building Supplies, Lowe’s Canada – Rona and TIMBER MART. 

We would like to thank the following members of the CHHMA Quebec Committee for organizing this and other successful events throughout the year:

  • Christine Papineau, Chairman, (Garant GP),
  • Robert Begin (Intertape Polymer Inc.),
  • Alain Bourdages (Moen),
  • Mark Gagliardi (J.L. Gagliardi & Associates Ltd.),
  • Richard Guindon (EAB Tool Inc.),
  • Manon Lecomte (PPG Architectural Coatings),
  • Richard Lepine (LM2 Marketing Inc.),
  • David Mayhew (ABB Group) and
  • Richard Paradis (IPEX HomeRite Products).

We look forward to seeing you at the Industry Cocktail next year!

CHHMA COPA Night at the Races

CHHMA COPA Night at the RacesA great time was had by CHHMA and COPA members and their invited guests at the latest “Night at the Races” event held on October 9, 2019 at Woodbine Racetrack in Etobicoke, Ontario.

Attendees gathered at “Favourites” Dining Room, which provides a great view of the track and a fun setting, for an evening of dining and thoroughbred horse racing from one of North America’s best racing facilities.

The event offers an ideal opportunity to spend some fun social time with your partner, work colleagues, customers and peers while getting to know some new people from the industry.

18th Annual Industry Memorial Golf Classic

18th Annual Industry Memorial Golf ClassicThe 18th Annual Industry Memorial Golf Classic took place on October 2nd at the scenic Blue Springs Golf Club in Acton, Ontario.

Attendees enjoyed breakfast and a round of golf on this always enjoyable course with colleagues, peers, and customers, while remembering industry friends who are no longer with us.

The CHHMA runs this event on behalf of the Canadian Hardware & Housewares Industry as it honours people from the industry who have recently passed away. The 2019 honourees were George Bolton and Fred Sanders who both passed away earlier this year. And, as always, all previous honourees are acknowledged as well.

CHHMA Quebec Golf Classic

CHHMA Quebec Golf Classic 201944th Annual CHHMA Quebec Golf Classic was held on, June 12, 2019 at the Club de golf Rosemère in Blainville, Quebec.

Approximately, 70 CHHMA members, industry vendors and retailers were treated to a hot and cold breakfast before heading out for a round of golf with colleagues, industry friends and customers on this top-rated course.

CHHMA & COPA Industry Day/Golf Tournament

CHHMA & COPA Industry Day/Golf Tournament 2019CHHMA & COPA Industry Day/Golf Tournament was held on May 29, 2019 at the Richmond Hill Golf & Country Club.

130 guests gathered for a hot breakfast at the clubhouse prior to heading out for a relaxing day at the spa or for fun on the course where golfers enjoyed a poker hand challenge, beer tasting by Triple Bogey, an ice cream station sponsored by Hamster, a number of hole competitions including hole-in-one prize opportunities from Special Supporter Golf Series and an excellent BBQ lunch.

Afterwards, everyone joined up again at the clubhouse for a mix & mingle cocktail reception to network and eat from a variety of food stations. During the Mix & Mingle, a silent auction was also held to raise money for each Association’s Scholarship Program. Revenue from the event will allow donations to be made to each Association’s charity – Habitat for Humanity Canada (CHHMA) and The Children’s Aid Foundation of Canada (COPA).

Maple Leaf Night Las Vegas

Maple Leaf Night Las Vegas 2019Once again, CHHMA members in Las Vegas for the 2019 National Hardware Show and had an opportunity to get together on the evening of May 7th with Canadian retailers at the traditional Maple Leaf Night event.

Held at the Portofino room at the Mirage Hotel & Casino, this CHHMA event offers a unique chance for members to mix and mingle with colleagues, peers and customers in a relaxed social environment over hors d’oeuvres and cocktails.

70th Canada Night in Chicago

Canada Night in Chicago 2019It was another amazing turn-out of Canadian vendors and retailers at the 70th Canada Night Reception on Sunday, March 3, 2019 at the InterContinental Hotel in Chicago. This long-running tradition brings the Canadian housewares industry, in town for the International Home + Housewares Show, all together for a few hours of friendly conversation, tasty appetizers, beverages and live music.

Representatives from the following retailers were on hand – Amazon Canada, Bed Bath & Beyond Canada, Best Buy Canada, C.A. Paradis, Canadian Tire, Cayne’s Super Housewares, Dollar Tree, Federated Co-operatives Limited, G.D”Aoust & Cie. (a 2019 gia winner!), Groupe CDREM, Home Hardware, HBC, Kitchen Stuff Plus, Linen Chest, Staples Canada, The North West Company & Win-Leader among others.

Industry Cocktail 2018 at Casino de Montreal

Industry Cocktail 2018It was another fun evening on November 28, 2018 at the Industry’s traditional year-end CHHMA cocktail reception held at the Dame de coeur bar at the Casino de Montreal.

Vendors and retailers from the industry enjoyed friendly conversation and a variety of tasty food and beverages during the festive mood.